Qatar Airways is the World's Best Airline in 2021

The most prestigious category in the 2021 World Airline Awards organized by Skytrax is given to Qatar Airway, marking its 6th time being voted as the world’s best airline. Singapore Airlines ranked 2nd, followed by ANA All Nippon Airway, out of more than 350 airlines included in the survey results.

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To be named as the World’s Best Airline is great recognition for the high standard of Qatar Airways, especially when such achievement has been reached six times. Previously in 2011, 2012, 2015, 2017, and 2019, this major prize also called the name of this airline.

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Qatar Airways Group Chief Executive, His Excellency Mr. Akbar Al Baker, said: “This award is the result of the incredible work by the Qatar Airways team and I want to thank our valued passengers for their loyalty and appreciation for all we have offered during the most challenging and uncertain times, without compromising on the service and excellence that the airline is renowned for throughout the world. We never abandoned our loyal customers when they needed us the most, we continued flying to get people home and implemented stringent biosafety measures to provide strong reassurance for travellers, all while continuing to innovate to ensure we remain the airline of choice for millions of passengers across the globe.”

In addition to becoming the world’s best airline in 2021, Qatar Airways also wins other five additional awards in the program this year including World’s Best Business Class, World’s Best Business Class Airline Lounge, World’s Best Business Class Airline Seat, World’s Best Business Class Onboard Catering, and Best Airline in the Middle East. It should also be noticed that Qatar Airways is the first global airline to achieve the Skytrax COVID-19 Airline Safety Rating, while its home airport in Qatar – Hamad International Airport wins the award ‘World’s Best Airport’.

Singapore Airlines, despite being the 2nd world’s best airline, this airline is honoured with the awards World’s Best Cabin Crew, World’s Best First Class, the Best Airline in Asia and the World’s Best First Class Seat.

ANA All Nippon Airways, in addition to its No 3 global ranking, remains its top profile in the World’s Best Airport Services. Winning the 2021 award as the World’s Cleanest Airline is a particularly high profile success during the global pandemic.

Saudi Arabian Airlines wins the 2021 award as the World’s Most Improved Airline, followed by Rwandair and JetSmart. This is a key award that reflects an airline’s Quality improvement across the entire Awards programme, evaluating an airline’s change in the global rating, and their performance improvements in different award categories.

Scoot being named the World’s Best Long Haul Low-Cost Airline for the first time while the Best Low-Cost Airline in Europe award belongs to Vueling Airlines, one of the most competitive low-cost airline markets in the world.

About World Airline Awards, this is the annual program since 1999 presented by Skytrax – an international air transport rating organization that conducts an annual and global customer satisfaction survey to grant the awards. 2020 and 2021 witnessed massive challenges for the airline industry by continuous waves of the Covid-19 pandemic causing travel restrictions and plummeted demands from customers; therefore, the latest survey lasted from September 2019 to July 2021.

The top 10 of some winning categories are shown below. To view the full results of the World Airline Awards 2021, visit the Skytrax website.

The World’s Top 10 Airlines of 2021