Leading the charge at TRIBE Phnom Penh Post Office Square, the stylish hotel boasts 260 state-of-the-art rooms designed for the modern traveler is Mr. Paul Perrottet, a hospitality professional with a passion for creating exceptional guest experiences. Known as one of the youngest General Managers within the Accor brand in Southeast Asia, Mr. Paul Perrottet has participated in an exclusive interview with Wanderlust Tips USA to share his inspiring journey and a unique haven for those who seek a fantastic escape in Cambodia.
Good day, Mr. Paul Perrottet. Could you introduce yourself to readers?
My name is Paul Perrottet. I’m delighted to have the opportunity to introduce myself to the readers of Wanderlust Tips Magazine. Originally hailing from the vibrant city of Toulouse, France, I have always been captivated by the world of travel, adventure, and human connections. At 31 years old, I have embarked on a dynamic journey within the hospitality industry since the age of 21, starting my career on the picturesque shores of Thailand’s Koh Samui Island. My passions extend beyond the realms of hospitality to include travel, fishing, and the intricacies of effective communication and marketing.
Why did you choose to pursue your career path in the hospitality industry and accompany TRIBE Phnom Penh Post Office Square, a unique hotel in Cambodia?
I chose to pursue my career path in the hospitality industry as it embodies my passion for creating memorable experiences and fostering meaningful connections with people from diverse backgrounds. More than a job, the hospitality industry is a labor of love that allows me to immerse myself in various facets such as sales, marketing, sustainability, embracing new technology, and most importantly, having fun along the way.
When I came to selecting TRIBE Phnom Penh Post Office Square, a unique hotel in Cambodia, and aligning with Accor, it was a decision rooted in opportunity and innovation. TRIBE Phnom Penh is supposed to be a pioneering lifestyle project, setting the stage for future generations of travelers in Southeast Asia, offering us the canvas to unleash our creativity, redefine hospitality norms, and pave the way for a new era of guest experiences. Joining forces with Accor further solidified our commitment to excellence and provided unparalleled support to bring our vision to life.
TRIBE Phnom Penh Post Office Square has garnered impressive reviews. What do you believe guests find most captivating about their stay?
At TRIBE Phnom Penh Post Office Square, we have crafted an exceptional living space nestled in the heart of Phnom Penh, tailored to meet the evolving needs of modern travelers. However, what truly captivates our guests is the unwavering dedication and passion exhibited by our team. Each member works tirelessly to ensure that every guest departs with unforgettable memories. Whether your demand is personalized services, attention to detail, or creating unique experiences, our team’s commitment to excellence shines through, leaving a lasting impression on all who stay with us.
TRIBE offers a variety of room types. Can you walk us through the different options available and their unique features?
At TRIBE, we believe in state-of-the-art design management to enhance the guest experience. Our rooms are meticulously curated to offer unparalleled comfort and luxury, reminiscent of a 5-star hotel experience. Here is a glimpse of our room options and their unique features:
Signature Amenities: We pride ourselves on providing top-notch amenities such as our exclusive Kevin Murphy toiletries, Nespresso machines in every room, and designer beds tailored for a restful night’s sleep.
Stunning Views: Our guest rooms boast breathtaking views of the Tonle Sap River and the historic district of Phnom Penh, offering guests a serene escape amidst the city’s hustle and bustle. This unique vantage point allows guests to soak in the beauty of one of the city’s few green areas.
Compact Luxury: Our compact rooms range from 20 to 35 square meters, yet they are designed with style and functionality in mind. Perfect for relaxation, these rooms offer all the comforts and amenities one would expect from a luxury accommodation in a cozy and inviting setting.
At TRIBE, every room is thoughtfully crafted to ensure that guests enjoy a memorable and rejuvenating stay, blending modern sophistication with the charm of Phnom Penh’s historic surroundings.
The hotel emphasizes technology integration. Can you share some examples of how technology can enhance the guest experience within the hotel?
Technology integration lies at the heart of the TRIBE brand, catering to tech enthusiasts and fostering innovation within our community. Here are some examples of how we leverage technology to enhance the guest experience at our hotel:
Collaborative Spaces: Our lobby features a co-working space concept, complete with private working booths, providing a premium environment for guests and young Cambodian startups alike to be inspired and creative.
High-Speed Internet: We understand the importance of staying connected as we provide the fastest internet possible throughout our property, ensuring seamless connectivity for all guests.
Cutting-Edge TVs: All our guest rooms equipped with the latest generation TVs make it possible for distinguished guests to connect to their favorite apps and streaming services, enhancing their entertainment options during their stay.
Partnership with Blockchain Technology Companies: As part of our commitment to innovation, we collaborate with blockchain technology companies for special events, offering guests unique insights into emerging technologies and trends.
Hemisphere Restaurant is renowned as a key feature of the hotel. Can you describe the restaurant’s culinary concept and highlight some signature dishes?
Hemisphere Restaurant is not only a dining destination but also a vibrant social hub where guests stand a high chance of getting exposure to the epitome of quality cuisine, innovative mixologist cocktails, live entertainment, and memorable encounters. Situated against the picturesque backdrop of the river and the iconic Wat Phnom Temple, the Hemisphere affords an ambiance of luxury and affection, making it the perfect setting for stylish and memorable occasions.
At the heart of Hemisphere’s culinary concept is Chef Jordan Bischoff’s visionary approach to cuisine. His borderless culinary style takes guests on a fan journey across multiple destinations, exploring a fusion of global flavors and techniques. From Asian-inspired delicacies to European classics with a twist, Chef Biscoff’s creations tantalize the taste buds and stimulate the imagination.
While we pride ourselves on offering a diverse and international menu, we also pay homage to Cambodia’s rich culinary heritage. Our chefs expertly reimagine traditional Khmer dishes, infusing them with modern flair and innovative presentation, resulting in a dining experience filled with authentic and inventive feelings.
At Hemisphere Restaurant, we invite guests to indulge their senses, expand their culinary horizons, and create unforgettable moments in a setting that is as stylish as it is welcoming.
Sustainability is a growing concern for travelers. Can you share some specific examples of how TRIBE incorporates sustainable practices into its operations?
Sustainability lies at the core of our values here at TRIBE and Accor as we have dedicated ourselves to implementing tangible initiatives that not only minimize our environmental impact but also contribute positively to the communities we serve. Here are some specific examples of how we incorporate sustainable practices into our operations:
Green Key Certification: We are actively working towards achieving Green Key certification for our accommodation by July 2024. This prestigious certification recognizes our commitment to environmental sustainability and responsible tourism practices.
River Cleanup Events: We take proactive steps to address plastic pollution by organizing and leading events aimed at raising funds for plastic collection initiatives in rivers. The collected plastic is repurposed for educational projects in rural areas, promoting environmental awareness and conservation.
Single-Use Plastic Elimination: In line with our commitment to reduce plastic waste, we have eliminated all single-use plastic from our hotel operations, which includes replacing plastic bottles, straws, and other disposable items with eco-friendly alternatives.
Sustainable Action Plan: We are developing a comprehensive action plan to reduce food waste, minimize energy consumption, and lower our carbon footprint. We aim to make measurable progress toward our sustainability goals through initiatives such as energy-efficient lighting, waste reduction strategies, and sourcing local and organic ingredients.
At TRIBE, sustainability is not just a buzzword; it’s a guiding principle that shapes our decisions and stimulates our innovation and improvement. By implementing these initiatives and fostering a culture of environmental stewardship, we strive to create a brighter, greener future for generations.
What are some of the hidden gems or unique experiences guests might find surprising or unexpected at TRIBE Phnom Penh Post Office Square?
At TRIBE Phnom Penh Post Office Square, we take pride in offering guests a plethora of hidden gems and unique experiences that go beyond the ordinary. Here are some surprising and unexpected highlights awaiting our guests:
Bespoke Design Details: Every corner of TRIBE Phnom Penh is adorned with unique bespoke design elements, meticulously curated to delight the senses and spark curiosity. From striking architectural features to thoughtfully selected furnishings, guests will discover a treasure trove of visual delights at every turn.
Exceptional Team Hospitality: Our dedicated team members are not just hospitality professionals; they are ambassadors of warmth and hospitality. Guests can expect genuine smiles, personalized attention, and a welcoming atmosphere that makes them feel right at home from the moment they arrive.
Developing Post Office Square District: As part of our commitment to enhancing the guest experience, we are actively developing the Post Office Square district surrounding the hotel. This burgeoning area will feature a diverse range of premium restaurants, signature spa experiences, and vibrant cultural offerings, transforming it into a dynamic and unique living space for our guests. Whether guests seek relaxation, culinary delights, or opportunities to connect with others, the Post Office Square district will be a hub of activity and excitement.
What are you most proud of in your career journey?
In reflecting on my career journey, there are two aspects that I am immensely proud of:
Being one of the youngest General Managers within the Accor brand in Southeast Asia is a significant accomplishment. It’s an honor to have been entrusted with such a pivotal role at a relatively young age, and it speaks to my dedication, expertise, and leadership capabilities within the hospitality industry.
However, my greatest source of pride stems from my ability to cultivate a cohesive team united around a shared vision. I firmly believe in the power of teamwork and collaboration, and I take pride in fostering an environment where every team member feels valued, inspired, and motivated to contribute their best. Together, we continuously strive for excellence, seeking opportunities for growth, innovation, and improvement.
Ultimately, while individual achievements are noteworthy, it is the collective success of the team and the positive impact we make together that brings me the greatest satisfaction and pride in my career journey.
What is the message you long to convey to travel enthusiasts?
To all travel enthusiasts, I convey a simple yet profound message: wherever your adventures take you, whether it is to distant lands or nearby destinations, always remember to embrace the spirit of exploration, have fun, and cherish the present moments. Travel is not just about ticking off items on a bucket list or capturing perfect photographs—it’s about immersing yourself in new cultures, forging connections with people from different walks of life, and creating memories that last a lifetime. Whether you’re embarking on a solo journey, traveling with loved ones, or exploring the world with friends, let curiosity be your compass, spontaneity your guide, and joy your constant companion. Bon voyage and may your travels be filled with wonder, discovery, and unforgettable experiences!
Watch for the next chapters of our interview series, which will update you on a range of top-notch travel and inspiring stories.